Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gaming practices. Online gaming should be viewed purely as entertainment, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.

Age Verification

You must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, you are prohibited from accessing gaming services on our platform.

Warning Signs of Problem Gambling

Please review the following checklist. If you recognize any of these warning signs in your own behaviour, consider reaching out for support:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding your gambling activity or lying about the amount you're spending
• Experiencing mood swings or irritability when unable to gamble
• Neglecting family, friends, work, or education due to gambling
• Increasing the amount or frequency of gambling to achieve the same excitement
• Borrowing money to fund gambling activities
• Feeling unable to stop or control your gambling
• Using gambling as a way to escape problems or negative feelings
• Unsuccessful attempts to reduce or stop gambling

Self-Help Tools & Safety Features

Our platform provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose during a session or period
• Reality Checks: Receive reminders at regular intervals about how long you've been playing and how much you've wagered
• Session Time Limits: Set maximum duration limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming services

To access these tools, visit your account settings. We encourage you to use these features proactively.

Support Organizations

If you or someone you know is struggling with gambling, professional help is available. Please reach out to one of these trusted organizations:

United Kingdom

• GamCare – Free, confidential support service
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National Self-Exclusion Scheme for UK-regulated gambling
  www.gamstop.co.uk
• National Problem Gambling Clinic
  Telephone: 020 7054 2766

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, 24/7)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 137 27 00 (free, confidential)

If You Need Help

Don't wait – reach out today. Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gaming habits or those of someone close to you, professional support is available and confidential. Contact one of the organizations listed above, speak with your GP, or reach out to a trusted family member or friend.

Your wellbeing matters. If you're struggling, help is just a phone call away.